“Propio provides over-the phone interpretations for us for simple needs as well as for more complicated medical terminology and dialogue. We feel confident in the competency of their interpreters in providing these services. The interpreters are always friendly and professional.” Teri B., Personal Health Svcs, Dept. Head

Allow Propio to remove the language barriers that keep your business from reaching out to new customers. Removing these barriers enhances customer loyalty and can lead to increased sales!

Propio prides itself on the professionalism of its interpreters. Our interpreters have been trained to use appropriate medical terminology, adhere a strict code of ethics, and observe HIPAA guidelines. Propio’s interpreters can help with

• Physician to Patient Interviews	• Medical Exams
• Emergency Room Care	• Patient Admittance
• Nurse Referral Programs	• Specialized Care

Let Propio help you communicate with your limited-English-speaking customers. By communicating in their language, you set yourself apart from other competitors. This tells your customers you do care. As a result, they are less likely to switch to another insurance company. Propio can help with:

• Customer Service	• Insurance Claim Processing
• First Loss Claim Reporting	• Multicultural Outreach Programs

No matter who calls your business, Propio can help you communicate with limited-English-speaking customers. Propio can help with:

• Customer Service	• Product inquiries
• Direct to consumer marketing	• Collections
• State health services

Because financial organizations are often faced with the challenge of language barriers, they turn to Propio. Propio can help with:

• Collections	• New Application Processing
• Credit Card Processing	• Loan Processing
• Customer Service	• Investment Services

Propio can help with emergency 911, roadside assistance, and police calls

Propio has several contracts with the states to provide: