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Video Remote Interpreting c
Propio Language Services offers Video Remote Interpreting (VRI). VRI service is the industry's most advanced, comprehensive solution for clear, real-time, video communication with qualified and professional Interpreters. Recommended applications for VRI include medical emergencies, clinical settings, physical therapy appointments, court proceedings, depositions, conferences, educational sessions, impromptu meetings, government services and wherever on demand interpretation is a necessity. Propio, through its network of independently contracted Interpreters ("Interpreters(s)"), currently provides VRI services in Spanish and American Sign Language (ASL), with more languages available by appointment. Video Remote Interpreting service is the perfect solution when you need to access an on demand Spanish or American Sign Language Interpreter and the telephonic and face-to-face interpretation methods are not appropriate or feasible. Our VRI service will give you the opportunity to access a qualified and professional Interpreter via the Internet within just a few minutes, eliminating the need for Interpreter travel and advance scheduling. As soon as the call is connected, the Interpreter will appear on the computer monitor. You will be able to see and hear the remote Interpreter as if he or she was right there in the room with you.
Utilizing cutting-edge technology, Video Remote Interpreting service is accessible from any location in the United States and abroad. In order to access the
Propio VRI platform, you will need the following: network access (including wireless), a desktop or laptop computer and a 2 megapixel camera (built in or clip on). Our system works on most popular Web browsers, including Internet Explorer, Mozilla Firefox and Google Chrome.
Our "First In, First Out" call queuing model allows your calls to be answered in the order in which they were received, for the fastest connect time possible. Live monitoring of the call queue, real-time reporting metrics (i.e. call attempts, connection times and total interpretation minutes used), secure and HIPAA compliant software and the ability to request preferred Interpreters are just some of the many features of
Propio's Video Remote Interpreting platform.
By using this service, you will ensure compliance with the Civil Rights Act of 1964, the Americans with Disabilities Act, the Rehabilitation Act and the Individuals with Disabilities Education Act. Video Remote Interpreting is a simple, reliable and cost-effective solution for meeting all of your Spanish and American Sign Language interpretation needs.
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